Our goal is to ensure that your orders are delivered on time and in the pre-established manner.

However, due to some problems not necessarily dependent on us, shipments could be delayed.

However, we invite you to follow your orders using the tracking number provided via email. Find out how to do it in the "Order Tracking" section below.

SHIPPING COSTS - ITALY

Standard Delivery	€ 4.90
Shipping Orders Over €79	Free
Returns	Free

 

SHIPPING TIMES

Below you will find the average times with which we make a delivery based on the geographical area.

Area	Average Delivery Times (95% Shipments)
North	2 business days
Center	3 business days
South and Islands	3-5 business days

 

Note: Orders placed before 12.00 are despatched the same day, orders placed after 12.00 are despatched the next working day.

ORDER TRACKING

Once the shipment of your order has started, you will receive a confirmation email from the courier containing the link for tracking your package.

DELIVERY METHODS

• The courier makes 2 delivery attempts leaving, in both cases, a notification in your mailbox.
• If none of the attempts are successful, your package returns to our warehouses and we will contact you from ours Customer Care to find a solution.

CONTACTS

For doubts, clarifications or more information, send an email to our Customer Service (customerservice@brumsmilano.com ) indicating your order number in the Subject.